Recent comments in /f/LifeProTips
4rp4n3t t1_jdq2q2c wrote
Reply to comment by BrightNooblar in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
Yep yep.
boodlesgalore t1_jdq2ps1 wrote
Reply to comment by fiddlenutz in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
Not every company has retention team or sales team. Most companies have customer service agents that do everything. It's not that horrible. It's something I've been doing for years, except I don't say upgrade, I just ask a different question.
4rp4n3t t1_jdq2mr5 wrote
Reply to comment by BigSpoonFullOfSnark in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
Yeah nah.
_BlueFire_ t1_jdq2b0f wrote
One of the many common symptoms of ADHD. Do a little research on the common symptoms, then if you can relate and are able to afford it do a screening. Please, don't self diagnose, there are enough people claiming to have whatever, which makes it pretty fucking difficult to be credible when you actually are diagnosed.
[deleted] t1_jdq1qkm wrote
Reply to LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
[removed]
mehoo1 t1_jdq0uqg wrote
Reply to comment by fried_potato866 in LPT Firefox can run ad block on your phone! by SlenderClaus
try it without the tls part. Just dns.adguard-dns.com
ObfuscatedAnswers t1_jdpzxni wrote
Reply to comment by theplushpairing in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
007?
raquetracket t1_jdpzfh6 wrote
Reply to comment by fiddlenutz in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
I didn’t hear your response. Goodbye
fried_potato866 t1_jdpynpt wrote
Reply to comment by mehoo1 in LPT Firefox can run ad block on your phone! by SlenderClaus
> tls://dns.adguard-dns.com
idk why this doesnt works at my phone
BeigeAlmighty t1_jdpyd5z wrote
Reply to LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
Problem: You will often get someone who cannot cancel your account or grant you a refund.
bigdicksnfriedchickn OP t1_jdpw6v4 wrote
Reply to comment by AforAppleBforBallz in LPT: Check all your stored hard drives and CDs/DVDs at least once a year. And never have only one type of backup. You could wind up losing everything. by bigdicksnfriedchickn
For one, you need to trust that they’re actually doing that. Free or basic consumer accounts might not have that protection. Data centre locations can also get cut off like we saw after the easy coast storms some time ago. They can also randomly flag your content as pirated or illegal and lock your account without notice or recourse. Google and Microsoft accounts can be stolen and you can be locked out of them, losing everything.
Services can decide to shut down at any time. Sure, Google and OneDrive aren’t tiny companies but for them business is business and one day they might just decide to pull out or at least raise prices unreasonably. I used to use copy.com and Crashplan, both of which disappeared.
Also if you need to retrieve everything, like after a PC crash, it’s a huge pain to download. It can take weeks and you have to manually set up small batches because downloads randomly crap out. If it’s after a disaster like a fire or storm when there’s no internet access, you might be stranded.
There’s also huge misunderstandings about backup services vs sync services (like most consumer cloud options). You might think you have backups when removing a local file deleted your online copy as well.
Finally the physical copy is just more peace of mind.
Alan_Smithee_ t1_jdpw1yl wrote
Reply to LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
Assuming that’s an option.
Flaky-Illustrator-52 OP t1_jdpvmhp wrote
Reply to comment by laplongejr in LPT: Consider a "cash management account" instead of a standard bank account by Flaky-Illustrator-52
The same thing you'd do if you'd deposited your money in a bank that just caked its pants and the FDIC was busy - wait and cross your fingers
Least_Ostrich7418 t1_jdpvepz wrote
Look into whether or not you might have ashd or some other mental health something going on. It took me a DECADE + to even talk out loud about my struggles or to even think there could be any other reason than me being not good enough to handle life.
BrightNooblar t1_jdpunqc wrote
Reply to comment by BigSpoonFullOfSnark in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
Call center manager here. Under no circumstances do my agents transfer you to a specific person, even if that person is free. You go to the proper transfer queue. That how our call routing works, that how our metrics work.
And most of all, we don't you screwing with Our metrics by incentivizing this approach. The system sees my agent got an 'Upgrade' call. Conversion on people calling to upgrade should be like 90% of them get an upgrade. You just made the agent miss an upgrade, so their best approach is to dump you into queue RIGHT NOW and bank the very fast call for their metrics. Hunting down a real person isn't just against policy, and its not just being extra nice for someone screwing our metrics, its also more time consuming than just yeeting you into the proper line.
KoalaGrunt0311 t1_jdpu1yk wrote
Reply to comment by BigSpoonFullOfSnark in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
But they need to leave and arrive at the office at some point. Accordingly, you just need to find out from security when that is and intercept them between their vehicle and getting in the building.
At least it worked in Chicago Fire.
[deleted] t1_jdpt8x7 wrote
[removed]
Grendahl2018 t1_jdpsp4p wrote
Reply to comment by AnglerJared in LPT Request: What are some things you can do to improve your forgetfulness? by Fkingmeow
And don’t have a wife. Mine will ‘reorganise’ without telling me, then forgets where she put the stuff she ‘reorganised’. Drives me batshit crazy
Accomplished-Path992 t1_jdpsn2p wrote
Reply to LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
Working with IVR systems before, if prompts you to provide a response and you curse at it, it will bring you to a live person. Maybe not the right one but still.
Sxzym t1_jdps92d wrote
If you are a software engineer there are lots of online jobs available for you
[deleted] t1_jdprlab wrote
Reply to comment by 7loUge in LPT: Turn signal before turning. by Almight_BDazzler
[removed]
AnglerJared t1_jdprix5 wrote
Reply to comment by PopeyeNJ in LPT Request: What are some things you can do to improve your forgetfulness? by Fkingmeow
And don’t have a grandma. They just clean your room without telling you, and you can’t find your shoes even though they’re a few feet from where you left them.
SillyRabbit3490 t1_jdpqeql wrote
Reply to LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
You only get there faster because their queue is shorter. Then you risk get transferred to the lowest level of customer service who at that point may not be able to help you resulting in being transferred or them taking forever cause they're having to IM or call someone else to help. While automated systems can be annoying the goal is to get you to the right rep the 1st time. I worked in a call center for 6 years and the number of people who needed something else but just hit my department (payments) trying to get clever but would get so nasty when they realize they were being put back in queue was hilarious
boodlesgalore t1_jdq3084 wrote
Reply to comment by Andrea_Leigh in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
Most cs #s will hang up on you if you smash 0 now. The really wanna know what you're calling about.