Also spamming 0 usually gets you to somebody pretty quickly, keyword being usually.

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Thank you.

I don’t hold on to many sentimental things, so if my computer busts I’m like “meh”

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If you're able to get accepted, try the electrical apprenticeship. I'm in my last few weeks right now before I take my journeyman exam, and it's great

Nobody should be responsible for paying an employee's salary other than the employer. It's a ridiculous culture you have in the USA. What is the point of having a minimum legal wage if employers don't have to pay it?

Well, I guess we all have to suffer through a few concrete, carpentry, plumbing, and electrical jobs before we find our calling in software engineering.

If you want to cancel your service the best thing I've heard is to say you are moving to a different part of the country

Exactly right for the major telecom I used to work at. Plus, us sales agents would often put you on hold for 3-5mins BEFORE sending you to the line you needed to be on. We called it the "penalty box" for the customers that would say "I know I'm at the wrong department but I couldn't get through. Can you transfer me to billing?"

I sure can, but I'm going to put you on hold and go get a cup of coffee before I do send you. I'll also note that you didn't verify your account correctly to make you go through extra verification when you do eventually get where you're going.

You hurt my sales metrics, which affects my commission, so I'm going to make your call take 10 minutes longer than it would if you had just cooperated instead of trying to skip the line.

Sometimes accounts had grandfathered in discounts or should have been disconnected but were given a courtesy extension. You can bet those will be removed as well to "correct" your account.

Don't mess with people's money, especially when they're only getting $15/hr + commission

I always explain it as a turn signal indicates your intention. If you don't signal until you're already doing the thing, it's not helpful.

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‘Speak to agent’ also works.

I'm the wife who puts things away for my scatterbrained husband all day and then he gets angry because they aren't where he left them.

Me: "Looking for that screwdriver, honey? Did you try the TOOL BOX?"

Hubby: "Angry mumbling"

For all other inquiries, press 10.

I know that with att if you just keep hitting 1 you’ll break the system and itll send you to a real person eventually. Usually took me about 2-5 min back when i sold phones there, and yes even their own employees have to wait on hold to get through to most of the people who can actually do stuff to your account.

I usually just hit the # key repeatedly until the system is confused and sends me to a person to figure it out

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You won't necessarily get the right live person, though. Many companies, especially bigger corporations, will have a dedicated sales team that can't do tech support or even customer service necessarily. So then you have to hope that they know where to transfer you. I don't have a great solution for everyday issues, but if it is something big going public with Google, Trust Pilot, and Yelp reviews has moved mountains, but I don't want to do that for every little thing.

Apply to as many employers as you can. Thinking that you will do what you like is holding you back. Once you have a proven job history it will be easier to find a better job

Thank you for your response.

You made some strong points and I’m convinced that I need to have physical backups of my data (at least the important stuff).

Do you have some good recommendations for storage options? I have a few terabytes of data but might increase in the future (lots of 4k videos). I’ve thought of a NAS but they seem to be quite expensive most of the time. Are there any affordable ones?

So your tip is to get transferred around from department to department and be on hold even longer? This is a slpt, not a lpt.

If I do this now my dad’s gonna be pissed af cuz it’s 1am, I’ll do it in a few hours or so.

I usually say “speak to a representative” or just keep hitting 0.

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