Recent comments in /f/LifeProTips

BigSpoonFullOfSnark OP t1_jdt5b3m wrote

Reply to comment by Qcgreywolf in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark

The important lesson is, if you answer the prompts straightforward, they'll never route you to a person who can help.

You have to give an unexpected/unclear answer if you want to reach a real person.

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Qcgreywolf t1_jdt4inv wrote

Reply to LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark

“Please speak in a natural tone how I can help you today.”

“Hwrrrrr nrrrgrrr reeccckkkt”

“I’m sorry, I didn’t understand that, how can I help you today? I am a natural language agent, just speak normally.”

“Wrrrrrrer nnnnnnnnnfffttt drgrrrr”

“Let me connect you to a representative.”

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smellygooch18 t1_jdt0udp wrote

Reply to comment by 4rp4n3t in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark

This is what I used to do when I worked phone sales for a larger company. I couldn’t help you if I wanted to.

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[deleted] t1_jdt0o6h wrote

Reply to LPT: If your dishes smell like detergent or have white residue, you might have hard water. If your dishwasher has its own water softener (salt dispenser), make sure it has salt and is turned on. by ViscountBurrito

I once accidently dropped hard water on my toes and it was really painful. It cracked the bone under big toe and I had to take something more powerful than morphine for 4 weeks because of the pain. I only use plushy water since then.

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jbfletcher01 t1_jdsz6dy wrote

Reply to LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark

I’ve heard that if you agree to take the survey afterwards you’ll get through much faster…not sure how true but anecdotally I feel my calls get picked up faster when I do.

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awetsasquatch t1_jdsy9ka wrote

Reply to LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark

You can also say Representative and it'll get you the same result. Failing that, certain companies will pick up on excessive cursing and get you someone asap

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BigSpoonFullOfSnark OP t1_jdswrxr wrote

Reply to comment by andi_bk in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark

Swearing often does not work. Especially with the big banks and cell phone companies, the automated menu does not care how angry you get.

Companies won't automatically upgrade your account without you approving it. Especially because if you need something like additional business licenses, they don't even know how much to charge you unless you talk to a representative.

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