Recent comments in /f/MechanicalKeyboards

JNOV12b6 t1_j1yu35p wrote

I’m not diminishing your experience but I’ve only had good interactions with their customer service, but never for a defective product (missing order items and address changes). Sorry you went through this.

13

Leopard854 t1_j1yschs wrote

For people saying "test your PCB", you're right and wrong.

This isn't a GB product by some unreputable person/company, this is a very well known company selling a fully fleshed out product, there isn't a room for a PCB being "possibly" faulty.

On top of that their own guide does not mention testing the PCB, probably for the same reason above.

Edit: What are you downvoting me for? He didn’t read the manual and damaged the socket, testing the PCB wouldn’t have prevented this post.

−7

searchmyname t1_j1ysazb wrote

As someone who's been flying a lot this year for work....

1.) I already feel weird just bringing my 40% in my carry on. Especially when they make me take it out of its bag to see what it is.

2.) I would think you were so weird if you sat next to me. Then I'd probably be excited to have someone to talk to about my keyboard that I brought in my carry on.

2

QWERKey-UK t1_j1ys0u9 wrote

What is "semi" mechanical?

Looks shit, but if it's like £5 I'd pick one up. You can never have enough old beater boards in an emergency, or if you get that call from a friend asking if they can borrow a keyboard. Does anyone else get that? "You're into keyboards aren't ya? Can I borrow one until I get paid at the end of the month? Mine broke". Having some piece of shit like this means you can say yes, and not worry.

7

stylesuxx t1_j1ypcl9 wrote

Reply to comment by k4zie in Novelkeys - Poor Customer Service by k4zie

Well, if it's just a panel I need to push in, I will do it myself, since the time I put in to fix it is in no relation to the time I waste when dealing with the whole warranty process.

Car analogies simply don't work in all cases.

I understand your frustration with a non working product, but you identified the issue and the fix was simple. I am not sure if it's worth wasting your, your girlfriends and the company time just because of principle...

2