i love doing this. It‘s so calming. I watch a good series while lubing my switches, and everything is fine for a moment 😌

Just ordered some pre-lubed Akko Lavenders, having looked at some lubing guides and decided that was an amazingly terrible idea

start with enough for a full size, end with enough for a numpad

ISO.. That is weird!

j/k

Nice to see her showing interest.

They let you bring that stuff on board?

That's fair, because I realize you're an outside party seeing all this.

Let me ask you though, because I'm clarifying this at the core of my post - should vendors automatically push blame on their customer from the start?

That's ultimately what happened here. Pics definitely help, especially on a public forum. But the sole purpose of this is to warm others so the back and forth with the vendor doesn't go in this direction like it did with me.

If their strategy is to blame the customer first, I'm just warning others to check everything to protect themselves.

bomb ?

I made a custom keyboard to use in the office because I can't take the membrane keyboard anymore and while it was nice to do something tactile that didn't involve looking at a screen it took so long to finish the job. ...but I kind of want to do another.

You seem to have sent them a picture of a socket damaged by an improperly inserted switch. I don't know what you expected, but that the vendor thinks this was your fault is not really a surprise. I can't tell from the picture you posted if the socket you highlighted is properly soldered or not - but be it as it may, to post a PSA about the vendor that seems to me to be in the right here wasn't the best way to go about this (don't get me wrong, as a fellow consumer I would love if vendors replaced PCBs no questions asked... But they actually need to make money, and replacing stuff for free that the customer broke is not how that is done)

Board- Fuji65 FE International “Pink”

Keycaps- Osume Sakura

Hello Kitty cable bite- Random gift store/Sure can find on alie

Deskmat- Blossomx (Fuyu Colorway)

Picture taken on my phone iPhone 13 Pro

[removed]

Im sorry OP the Kailhs do pop off every once and a while if your not careful thats just what they do, even more so if you dont have the PCB on a flat surface (I see that recommended but I dont usually do that but I know I would be at fault if one pops off).

Typothopter of Manual Input
+2 to typing speed.

Yeah that's the thing. They really do seem polite - just that in my case it was polite while assigning blame. Blaming me with a smile I guess lol - it just doesn't leave a good impression, especially as a first time customer.

I do wonder what people's experience actually is with them when they have had issues with any of the sockets.

I agree with you completely. From an outside perspective this can easily be seen as a he said / she said situation.

My grievance was with the automatic assumption that it's my fault. And the only real way to actually prove that is to go back in time, never insert a switch, and check every socket for loose contacts or imperfections which I did not.

Automatically assigning fault, isn't fair - that's at the core of this discussion. It's how I was treated so I posted about it, with a warning to future buyers, who based on my experience, will be accused in the same manner.

I don't feel it's unfair to have done that, though obviously that's my opinion 😋 - but to that point, I don't feel it's misleading.

Best advice is to do it like an assembly line. Do one part completely and then do another. For instance I lube all the bottom housing, then I lube the spring, then the stem, and then top housing if I need to. Before this I was lubing each switch individually and it was taking ages. Keep it up! You’ll be happy with the result!

Now do this at a Centurion Lounge!!

It’s the 65 😄

Can't you just bring an empty water bottle through and fill it at a fountain?

If the two parties are making conflicting claims, then proof of the actual discussion that took place along with the evidence that was presented to them is relevant.

Some vendors are generally known for having poor customer service and quality control, and others are generally reputable.

However, mistakes can happen from miscommunication and incomplete information. Which is why it is also important to determine if something was an isolated incident or a pattern of behaviour, and whether steps were taken to remedy the situation.

Sangeo65 or 60

replaced the GOAT stabs on my GMMK pro today. received Durock V2 GBP first time lubing my own stabs and doing holee mod. wasn’t awful

So this is an artifact creature right?

Now you’re in the rabbit hole

There’s no escape ✋🏻

Not bad. You get an official license keycap and it looks like it's high quality too.