Calling a company a scam because a cable they didn’t make failed outside of their return window. We aren’t going to start witch hunts on this subreddit. Removed.

The support from Drop was _super_ helpful:

(me)

This cable is faulty.

Origin of problem:
I used the cable to connect to an Ergodox EZ keyboard until it started losing connection.

Troubleshooting:

1. I replaced this cable with a different USB cable and the keyboard started working again.
2. I tried this cable on a brand new Keychron Q1 keyboard and it also doesn't work. (The cable that came with the keyboard works fine.)

Conclusion:
This cable is defective.

Matthew (Drop Community Support)

Feb 14, 2023, 11:38 AM PST

Hello,

Thank you for contacting Drop Community Support. My name is Matthew and I understand you’re experiencing some disconnections with your keyboard.

I do have some troubleshooting tips to offer:

-Try using the included cable

-Try using a different cable you might have on hand

-Try different sources (different ports on computer, powered USB hub, etc.)

-Plug your keyboard into a different computer

I hope one or more of those tips helped, but please let me know if you have additional questions or concerns.

Best Regards,
Matthew

Dude, a blind man can see that drop is overpriced for their products. Their whole inventory is a scam lmao. Take the Paragon Series Storm Trooper. You can build the same keyboard for like $300~ dollars. They can quite literally go to hell.

When you see it all together:

1. low quality merchandise
2. high prices
3. very small return window
4. customer service that doesn't even read the issue report before responding.

I see posts here about Epomaker doing this crap, but when Drop does it, the shills come out of the woodwork to defend them.

I suggest changing the title of your post. Drop is just the middle man for Mechcables. Did Drop provide you any additional support or tell you to contact the manufacture?

Not sure what the warranty is on Mechcables but they are a premium cable I’m sure they will honor a repair or replacement.

Reach out to customer service, email is on the FAQ page

https://mechcables.com/pages/frequently-asked-questions

So price equals scam? How?

Drop's business model is weird, to put it mildly. I ordered a keyboard from them, back in November. Nothing fancy, a Keebmonkey 1800. Estimated ship date: January 10, 2023.

Jan 10 came and went. In February, I reached out, asked for an update. No update. Asked to cancel my order. Nope, can't do it, the keyboard is being shipped. Okay. When, exactly? Couldn't tell me. The very next day, they sent an update - orders are delayed, could be as much as 30 days. 30 more days.

Today, I finally get my ship notification. 84 days from date of order. For a inexpensive barebones keyboard that (now that I look) appears to be in stock at several retail sites. 84 days from the day I paid Drop for this keyboard.

Lesson learned. Not planning to shop Drop again anytime soon, if ever.

You can't be serious

Oh absolutely a scam, price wise. I thought everyone knew this.

But seems here you kinda are shit out of luck. Once it’s out of return window, that’s it. See if there’s a warranty from the company itself

Clearly you just dont know how retailers work…

Drop allows other companies (i.e mechcables) to sell their product on drops website, in return Drop gets a portion of the money earned from each sale.

Normally a retailer is only liable for returns in a 14 or 30 day window.

Since its been months, drop isnt liable for the quality of the product, the manufacturer is… so contact the company that made it…

I’ve spent over $750 on Drop and everything is still working and fine…

How about you contact mechcables customer support and maybe they can help you, instead of posting some “Bug Brain” takes.

I bought a cable from amazon. Stopped working. Amazon is a scam.

Child brain level stuff. Return windows are a thing and every company has them.

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Ur goated for this

Thanks! Striker is the one for me no doubt based on this

Klein wins.

God’s work 🙌🏼

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Just got this delivered, and I can't be happier. It's my second keyboard, but it was really the first one where I knew what I was looking for. I wanted a backlit hotswappable 96% with Gateron Yellows. This one, in particular, allows you to remove the top right 4 keys and keep a badge, which is cool.

I have the YUNZII Coffee Cat keycaps coming in the mail, so I'm going to immediately switch those out and replace the black cable with the white coiled one that came with this.

The typing feels amazing with this, by the way, and I love the compact size of it, even with the number pad.

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Hahahah damn, np

Thanks man. The tricky part is getting this damn thing open. Its like they hired a gorilla to screw

It is mostly subjective except the lack of split space bar option