Recent comments in /f/MechanicalKeyboards

barkingcorndog OP t1_j8kutnt wrote

It's still their product that lasted 41 days. It's the only USB cable that has ever failed in my experience. It's also the most wildly expensive.

Their website says they only have a 30 day warranty.

I don't think I'll be buying directly from a company that made the only faulty USB cable I have ever owned.

1

Previous_Raisin5568 t1_j8kt3ln wrote

>not buying anything from either of them again.

You didn't buy from Mechcables. You bought from someone who bought from mechcables.

If you bought from mechcables, you would be having a great experience. But you didn't, you paid the middleman. So you get to deal with the middleman.

Mechcables is by far one of the best vendors in the business.

1

Darth_Munkee OP t1_j8kl0kx wrote

Hi all! Looking at setting up an NC meetup. If you're interested in attending check out the form and give me your feedback. We haven't had one of these in a while so let's see what we can put together.

3

barkingcorndog OP t1_j8kkamw wrote

I don't really see much point in contacting Mechcables. They won't give me a refund, since I bought it from Drop, not them. And I'm not really interested in getting a replacement that I don't trust not to just fail in another month or so.

1

samvvell t1_j8khmg9 wrote

All of the keycaps I've bought have been BOGO, so that's saved me a decent amount of money. I'm happy with their quality, and feel like they stack up to other brands in their range (GMK, Signature Plastics, etc.) well. I'm a big fan of ABS keycaps and tall molds, so MT3 is really comfortable for me.

But I'm not knocking cheaper options. Whatever floats your boat!

1

samvvell t1_j8kh7zg wrote

I'm just saying, I don't think it's fair to call Drop a scam because of your experience. Hopefully you can get it sorted out. If they can't be of any help, maybe MechCables can be. I hope it works out for you, having things stop working - especially when they cost a lot - is a real bummer.

And if you don't want to buy from Drop again, more power to you.

2

barkingcorndog OP t1_j8kfzco wrote

I'm just fed up with companies that sell expensive crap that fails quickly. It's not the first time I've had to return things to Drop that failed. This time, it was 41 days, so they don't care.

Yeah, I understand how return windows work. It doesn't change the fact that they're selling faulty expensive merchandise and don't care about their customers.

2

hakavillon t1_j8kf0mp wrote

<facepalm>

Don’t get me wrong I am not a Drop fan. I think they are out of touch with the custom keyboard community (but that’s a different topic of convo).

In this case they though if the cable is out of their return policy window they have every right to refuse a return of exchange. Do I think it’s right? HELL NO… but here are many reasons for those policies beyond just this instance.

Anyways it looks like you still have a couple of options. First reach out to Mechcables. Second respond back to poor naive Matthew at Drop, see if he can provide any additional support beyond the above mentioned. If they can’t well… unfortunately Drop has just lost another customer. Just know that you aren’t alone in that department.

2

samvvell t1_j8kefec wrote

I'm sorry you had a bad experience with your product.

But Drop is a vendor selling products for brands beyond just their own. I fail to see how Drop products are priced unfairly compared to similar products on the market (such as keycaps, for example).

Drop has a 30 day return window for their products. Everything they do not make themselves should be addressed by whoever made the product. I see this brought up a lot when someone receives a defective GMK set and wants to blacklist NovelKeys, Kono, etc.

I just think it's unfair to call Drop a "scam" after a cable which was not made by then stopped working months later. And with no other information provided.

2