Recent comments in /f/MechanicalKeyboards

oakwardly OP t1_jdi1qj1 wrote

About the disclaimers - I knew what I was getting into - hence me complaining about it on reddit as opposed to messaging the vendor; I do not want to bother them with petty comments about the lenght of shipping or manufacturing, because it in fact was clearly stated in the group-buy as you say.

It's just a bit frustrating, to get no info from them. :( I don't care for other vendors, when the one, which I ordered from doesn't inform me on anything.

−5

RelativeChance t1_jdi17fw wrote

I think they may just not be updating their website. The information I have is from Space holding's discord and this information is the same for all vendors. You were still able to preorder gmk striker extras while it was in production after the gb period, the gmk lavender gb came after striker r2. You can try to cancel your order, but I dont think they will agree so another option is to sell the gmk lavender kits you bought on the aftermarket when it has shipped to you

4

oakwardly OP t1_jdi0d3i wrote

I purposefully am not addressing the vendor from which I bought, to avoid any negative comments about them; in case I've might misread anything wrong ..

But as of this moment, Candykeys.eu, does not have any information on the page of the GMK Lavender besides "out of stock". Which doesn't make sense.. On my order page it says "in manufacturing", which makes even less sense. This whole situation is bogus; because precisely as you say - other vendros are having it shipped right now and there is info available on them, but why Is Candykeys.eu not addressing any updates?

As for GMK Striker, obviously I did not pre-order, because the group-buy was not available at the time when I bought Lavender.

−8

oakwardly OP t1_jdhz8yz wrote

Yes! I also bought an inexpensive E-PBT kit as a temporary solution, but it's kinda sad that I've already worn down the keyboard even as completely new keycaps are on the way .. I'm also reluctant to send another complaint, because the keycaps may (?) arrive soon, I just don't get it, I am pretty disoriented as to what I should do ..

.. but after all the comments on the post, I feel a bit more willing to send them an actual request for a refund, since I could just buy the kit that I originally wanted.

3

RelativeChance t1_jdhz3pi wrote

What are you talking about? GMK Lavender has finished production and is shipping to vendors. All gmk kits for a set are produced at the same time so I have no idea what you are talking about when you are saying that the Rabendra kit has no info or updates but the core kit does. I also don't understand why you didn't pre order striker 2 instead of lavender if that is what you really wanted. Gmk group buys are disappointingly long but it seems like you were completely unaware of that, every vendor has lots of disclaimers about the group buys on the product page and at checkout

8

Zecil42 t1_jdhy3sy wrote

I'm in the same situation with the KAT Space Dust set. I got some inexpensive caps so I can use the rest of the keyboard until they arrive.

This is my first and last group buy. I understand the delays due to COVID, but there is very little communication from the vendor and consumer on the status of the orders. The only time we get an update is when another estimated shipping date has been missed.

From my experience, only buy into group buys if you're comfortable with never seeing a return on investment.

3

oakwardly OP t1_jdhxgqy wrote

I havent persuaded about refunds, only updates, yet they were vague at best.

Coincidentally, I also live in the EU, so it's reassuring to know this if I do in fact decide to ask for a refund. I didn't really specify, but there really isn't a dedicated place in the site to cancel, so I assumed that it cant be cancelled. I thought that group-buys really are un-cancellable.

1

ninpho2246 t1_jdhvb3c wrote

Contact your bank and tell them what happened you bought a product and it has not come, you tried contacting the business first they could not deliver their contract agreement. Now your bank will refund the transaction after the pending gets confirmed.

I'm about to do this for a Kickstarter project that's 2 years late.

6

Maeggsi t1_jdhtmfl wrote

Have you tried messaging your vendor and cancel the order. What was their response? Many vendors prefer happy customers and refund the order.

I can only comment on the EU situation but because of customer protection laws we are allowed to cancel the group buy/ send it back after receiving it an get our money back (does not work with custom designed boards tho).

3

AutoModerator t1_jdhtelz wrote

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AutoModerator t1_jdhjn0c wrote

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When posting your build, please provide a description of the build, preferably as a Top Level Comment or Reply to this Comment, with the following information:

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  • Any notable mods you performed

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AutoModerator t1_jdhjmzi wrote

ANY content that features products, services you sell, your prototypes in progress or items you were sponsored to post MUST use the Promotional flair, with disclosure of who you represent.

When posting your build, please provide a description of the build, preferably as a Top Level Comment or Reply to this Comment, with the following information:

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  • The Switches, Keycaps, and Other Accessories Featured

  • Any notable mods you performed

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1