Recent comments in /f/RhodeIsland

Automotivematt t1_jc7xrci wrote

I completely agree. I hated having to constantly apologize to customers because we didn't have what they wanted. And so many times I was told "but it's still on the menu" and I had to explain why things were messed up. It's just shocking to me that they still can't get it right. The employees in store are all amazing, they just gotta deal with the problems caused by the higher ups.

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Environmental-Ad4090 t1_jc7vtuq wrote

Reply to comment by Automotivematt in RISE Buys - by RhodyViaWIClamDigger

Man that is so frustrating! Happy to hear background on why this issue keeps occurring. Like literally happens every-time I go LOL. The employees at RISE are excellent though so my complaint is not with them. They do the best they can with what is provided to them shame on corporate!

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Automotivematt t1_jc7ulj2 wrote

That's because corporate took control of the menu. When it was summit, they had direct control of the website and took stuff off as soon as it ran out. Now when it runs out, they gotta send an message to corporate and they pull it down when they feel like it. I remember seeing stuff still on the menu that we ran out of days ago.

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Chance_Bad_7437 t1_jc7qksu wrote

I've only ever had good experience with RISE, at least as far as staff goes, some bud has been hit or miss though. What are some of the issues some folks have experienced that they find RISE to be the worst? Genuinely curious.

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Environmental-Ad4090 t1_jc7hrff wrote

RISE inventory management system is horrible, every time I go in I get pre-rolls and there is always one that is out of stock but allows me to put it in the cart. Nova once they run out it is listed as sold out and you cannot add it to the cart. I stopped going to RISE because I was tired of getting to the cashier to pay for my product only to be told they dont have something and offer a substitute that I dont know any information about.

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Automotivematt t1_jc79cll wrote

Reply to comment by Coincel_pro in RISE Buys - by RhodyViaWIClamDigger

Yea, Solar is opening a new store in Warwick this month so that's a good thing. Things definitely went down after recreational sales started but the problems started before that with corporate taking over important things like the menu and changing other things around.

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Coincel_pro t1_jc78l2c wrote

Reply to comment by Automotivematt in RISE Buys - by RhodyViaWIClamDigger

Ah damn that sucks. I have only shopped there once so far and had a middling experience but have seen loads of people complain about the quality of service since they began recreational sales. They will have competition close by at least.

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