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Pray?

Aaah that’s Different

You’re calling for justice when all I see is just us

It was essentially a moment of silence

Good to know

Justice for whoever has to deal with your bullshit on a daily basis.

They're wiring my building in Webster Square now. Any idea on pricing yet?

Trash service. Took 3 hours to pay a bill because their website was down.

Dunno, mate. Try Verizon.com, but they sent out mailers in Webster Square.

They’re all shit

It's the vacant, docile stare for me.

Any idea if they are available in the Indian Lake area?

Verizon Fios is spreading across the city too. They were just out in my neighborhood checking their lines.

I 100% believe you. In this case, I actually wanted to cancel an account and open a new account because it was in a vanished roommate's name. They all just told me they couldn't do it and tried to get rid of me. This one guy was like: Yep, your name is listed as an authorized account user, we can do that. The alternative was to wait for the account to go delinquent and disconnected...

Fitzys grafton is great

You should consider getting on the app Rover. That's what I use to find pet sitters

Justice for Sadie Davila

I’m talking, maybe not clearly, about the people talking about their cable packages.

ah yes. i shall do my netflixing on 2 tin cans and a string and i will never deal with charter again.

Universal. Millbury sucks too

Where do you think the internet comes from so you can stream everything?

And that's just their base plan

more likely you found the one guy willing to take the hit on his metrics, especially if this is before the higgins st call center went repair-only.

working on commission is a bitch.

you're expecting the common sense thing of "service" but all customer facing positions are secretly sales positions. the rep was not rewarded for serving you but for generating revenue. the actual problems were almost inconsequential to the company and all they cared about was every call being an opportunity to wring more money out of the customer. you wanting to "downgrade" anything trashes the rep's numbers so they just keep making shit up and passing you off to the next guy. years ago they did not track lobby rep's repeat customers like they did for call centers so reps could just lie and pretend they never spoke to you and just hide from you if you came in again lol.

this was long ago and lots has changed. but in true charter fashion they have actually become even worse.

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