>everyone

That's a silly, nonsense argument.

Plus, if you want to bring tech support into it?

Paper billing needs mechanics to fix all those machines. Warehousing for the paper & ink, and staff to handle shipping and internal deliveries. A mail room - and staff - to handle the outgoing mail.

I still say, if a company offers a discount for paperless billing that is less than the cost of a measly fucking stamp, then they're ripping their customers off.