This story is already a year old and out of the three ionics I had to were sent back for the recall and I got back full retail price. I was burned by the first watch and they (fitbit help line) called it a rash.

On the day where their servers take a giant dump. We can’t sync our devices yesterday or today.

I know someone who bought up as many as he could used right after the recall came out but before it was wide spread knowledge. He ended up with like 12 he spent an average of $65 (total like 700) or so dollars on and he sent them all in. Got full refunds via PayPal for all of them- ended up being darned near $3800.

u/nikesh96 won’t get his upvotes with that attitude (thankfully).

[deleted]

Yeah I bought my ionic heavily discounted with airline points so to get the full price paid directly to my PayPal was nice. I did end up replacing it with a Garmin which I like even though it doesn't track my sleep as accurately.

Fitbit wristbands are a total scam, they are built to fail and you can either register a warranty claim for the band or, as the company is banking on, you shell out $40-90 for a new strap. This is on top of them introducing a paid subscription for a freaking watch!

The ionic I had wasn't even the original one, I had to have it replaced under warranty because the face ripped off.

The recall was good PR, but the product itself is bad PR.

You mean my Fitbit Ionic that lasted 1 year and a month and completely stopped working? Fitbit refused to offer any support or allow me to pay to have it repaired. The forums were littered with people experiencing the exact same thing. So I was forced to throw away a $250 year old watch, that Fitbit Ionic?

My ionic died after washing my hands. Contacted them, found out about the recall lol

This is literally from 11 months ago.

> The watches were sold in slate blue/burnt orange, charcoal/smoke gray, blue gray/silver gray, and a special edition co-branded with Adidas in ink blue/silver gray.

If you bought a watch in burnt orange, charcoal, or smoke gray, you are not entitled to a refund.

[removed]

> gigglea

Yes, the organelle responsible for the giggling of the cell.

Wouldn’t be the 1st time

I had already thrown away my Ionic because it got water damage (from swimming, which is part of what it was designed for) right after warranty ran out.

Suddenly getting the full purchase price back was a pleasant surprise and well deserved for that shitty product quality.

Would have expected this from the Fitbit Blaze, not the Iconic

A touchpad MacBook then

Same for me - didn’t even need to return the watch, just disconnect it from my Fitbit account, tell them the serial# and it was done. Money back 2 weeks later.

Samsung and LG are two of the display providers for Apple.

The article could explain that better, but that is why Samsung and LG are preparing for a new iPad model.

[removed]

[removed]

Posting old news for easy upvotes.

Same here, we were extremely happy with the process. We assumed it was going to take a while. All said and done (with a new watch) in a matter of a couple weeks.

They had issues with early devices too. I had to return my Fitbit because of skin irritation. Surprised they still have such quality issues now that google owns it.

Clicks and gigglea.

Yeah my work gave us these one time for a gift. Used it for years then got its face value back as a refund! Beat gift ever