Purple_Bowman t1_jeeqr0r wrote on March 31, 2023 at 2:08 PM

Hi!

From what I understand, this was a pretty common problem with the iPhone 7.

If you're sure it's not the software component, I recommend taking the phone to the nearest service center for diagnostics (you'll most likely have to replace the Audio Chip).

If you have time and patience, you can try doing a hard reset, but I don't think this will help.

code54crunchy OP t1_jeetfou wrote on March 31, 2023 at 2:27 PM

Oh ok that stinks but thanks!

Purple_Bowman t1_jeeuacc wrote on March 31, 2023 at 2:32 PM

I agree, the situation is not pleasant, but there is no reason to worry.

I'm sure any good service center will solve this problem in a short time (if the appropriate accessories are available), relatively inexpensive.

Good luck!

code54crunchy OP t1_jeeug6q wrote on March 31, 2023 at 2:33 PM

Will the Apple store fix a phone this old?

Purple_Bowman t1_jeev86y wrote on March 31, 2023 at 2:39 PM

I think yes, they must still have parts for it, albeit in obviously small quantities.

Plus, let's not forget the later models represented by the iPhone 8, SE 2 and 3, where many components are interchangeable with later devices (or vice versa).