Recent comments in /f/iphone

deezscentednutz OP t1_j23rspm wrote

Reply to comment by [deleted] in Question about AppleCare+ and Defects by deezscentednutz

Ah, I getcha. I used to work for a major phone company doing repairs, and they made us learn to do iPhones, iPads, and MacBooks through Apple’s certification classes at the time. Otherwise Apple wouldn’t let us touch their devices. No NDA back then though. Then we got bought out by probably the biggest third party repair/insurance company at the moment. I left not long after since life got in my way. But it was a sweet gig. I learned a lot.

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Sylvurphlame t1_j23rs8f wrote

Reply to comment by deezscentednutz in Question about AppleCare+ and Defects by deezscentednutz

It’s because starting of with “hypothetically” sometimes gives off those “asking for a friend vibes” or “I’m about to try something shady.” Not saying you are, but I got those vibes for a hot second too.

Edit: It’s like if you have dust under the camera glass and you didn’t actually do anything wrong, why is this “hypothetical.” Lol

Anyway, hope you can get your phone straightened out!

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Sylvurphlame t1_j23rhrs wrote

Reply to Question about AppleCare+ and Defects by deezscentednutz

Following the preceding comments and assuming you’re not trying to be shady about something (you’re coming across kinda cagey for simple “hypothetical) it sounds like you have a manufacturing defect.

If you’re the owner of the iPhone and it’s been purchased legit new, hence your within 60 days, then it seems you have a manufacturing defect. Take it in for a repair to Apple or any authorized place. They should reseal everything but I agree you should specifically state you want everything resealed, as it was an issue with dust ingress in the first place.

If you’re able to take it to a physical Apple Store, they’ll likely just hand you a new iPhone of the same series, size, color and capacity — if they have them in stock.

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Bagranti t1_j23qghd wrote

Reply to comment by deezscentednutz in Question about AppleCare+ and Defects by deezscentednutz

Yeah the phone should be dust resistant, so that there is dust inside is concerning and would make me think the phone has issues with ingress. Getting the repair completed should actually resolve that, since they replace the adhesive that gives it the IP rating. If this is an iPhone 14 or 14 Plus you could also ask them to reseal both the front and back glass during the repair. It’ll probably take a bit longer but they’d likely understand given dust has gotten in.

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paulstelian97 t1_j23prda wrote

Reply to comment by Supa_Dingus in Accidentally deleted Notes app, redownloaded and everything was gone. Synced gmail and iCloud accounts but only recovered notes all the way up to 30 days ago. All of the notes I made after those 30 days are gone, I need them back. Recommended software or techniques or anything is very helpful. by Supa_Dingus

Also try to use the offload function in the future. It's less effective than the full deletion, BUT you don't lose data for apps except if they disappear from the App Store.

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deezscentednutz OP t1_j23pcfd wrote

Reply to comment by Bagranti in Question about AppleCare+ and Defects by deezscentednutz

Gotcha. What a shame. I wonder if the phone would still retain the IP rating after this. It almost feels like I'd be "cracking its shell" if that makes sense. Although on the other hand, dust got in there already. I can't see how it would have gotten in unless it's not really air tight or it was in there from manufacturing. I'm not sure how it works so I really have no idea what I'm talking about.

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Sylvurphlame t1_j23ozc4 wrote

Reply to Weird iOS bug by Paranomac

I was sitting here (looking at your user flair) for a hot second trying to figure out how in the hell you have a functioning iPhone 3G in 2022. Lol. and this was after I wondered “huh, what widget is that?”

Lmao. It’s early for me.

But yeah, “Landscape Status Bar in Portrait Orientation” bug. Haven’t seen that for a minute. If you haven’t tried it yet, turn portrait lock on and off, rotate the device back and forth, and/or do a restart. Should clear up.

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deezscentednutz OP t1_j23oqb9 wrote

Reply to comment by Bagranti in Question about AppleCare+ and Defects by deezscentednutz

What if AppleCare+ was already added? No damage in this hypothetical situation. In fact, if you took the screen protector and case off, you might think it was just pulled out of the retail packaging. You'd have to shine a bright flashlight into each lens to eventually find the tiny speck of dust sitting on one of the lenses.

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Bagranti t1_j23oi60 wrote

Reply to Question about AppleCare+ and Defects by deezscentednutz

The agent is correct that if there is an issue with your device it should be fixed before AppleCare+ is added.

However, debris under the lens is a warrantable issue provided there’s no damage to the device. You can use your warranty to have your phone repaired. If this is an iPhone 12 or newer, it will not be replaced, it will be repaired. That is also true if you had AppleCare+.

Take it to an Apple Store, get it repaired, then add AppleCare+.

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