Recent comments in /f/iphone

Sylvurphlame t1_j23vnos wrote

> I was just nervous that it might mean nothing or they’d say “well you got AppleCare+ and spoke to a support agent the same day, clearly you’re trying to get one over on us.”

Nah. Dust inside the camera assembly with no other apparent structural damage is clearly manufacturer defect. In practicality, Apple sells on both volume and price point so they’ll likely just eat the cost as a surprise and delight unless it’s just blatantly obvious. And you didn’t actually do anything.

Just go in and tell them what’s up. “hey, I’ve had this phone a minute. Always been careful and it lives on its case. But I think I have dust inside the camera. This should be covered under warranty?” Bring your receipt or proof of purchase of you have it just in case, but this shouldn’t prove a hassle.

3

deezscentednutz OP t1_j23u7y2 wrote

No, I was going to buy it anyway. I was just nervous that it might mean nothing or they’d say “well you got AppleCare+ and spoke to a support agent the same day, clearly you’re trying to get one over on us.” But I don’t know how it works for defects.

The phone is barely 1.5 months old. I take extremely good care of it, and half the time I have a Pixel 7 Pro on my line instead, so it doesn’t get much use. Besides, the nature of my current job prohibits any electronics from being anywhere near our work area anyway.

I’d say the phone gets maybe 2-4 hours of use a day if that, and splitting my time with my P7P, you can see that it gets basically no real use at all. It sits in a drawer mostly, unfortunately. To paint a better picture, I have to charge it every 3-4 days. Maybe 2 if it’s getting heavier than normal usage…

1

Sylvurphlame t1_j23t9b2 wrote

What they say online for delivery does not 1:1 reflect stock at any given store. It’s worth a shot to check in person if you live close enough to an Apple Store. I’ve had success for myself (walk-in purchase of a 5S in late September) and on behalf of my mom (warranty replacement on the spot) before.

1

karmicbond t1_j23svfd wrote

13

deezscentednutz OP t1_j23sv4y wrote

It would be amazing if they had the same model in stock, but back in late November/early December, stock was 1-2 months out iirc. 1TB 14PM in Deep Purple. Repairs get me nervous, but only because I had one catch fire (iPhone 4s a long long time ago lol) and with the exception of a 7 Plus years ago for work, I was on Android up until this model.

1

deezscentednutz OP t1_j23sotg wrote

Because hypothetically, it would suck to have just purchased AppleCare+ thinking it’s an immediate necessity, and literally seconds later get the news from the support agent that actually it’s maybe not valid or correct to purchase that first, therefore your thinking shifts to “uh oh, maybe my repair can be rejected now”.

0

deezscentednutz OP t1_j23sa5h wrote

Unfortunately, it’s a 14 Pro Max in this hypothetical. I hear the back glass is a nightmare for the Pro models. Although it would make sense to point the cameras at sources of light and see if any picture degradation/artifacts creep up. See if this even affects the image output. Still, $1600 phone… shouldn’t have this issue. Ah well. I’ll google which camera is which so I can isolate the one that’s suspect.

1