It’s just wild that couriers are so brazen now with theft that they don’t even care anymore. Despite all the supposed checks and balances in place.

>I was really excited to get my phone so I literally just grabbed it from the top of the box and ran to the store

That's very different from what you wrote in your post above, where you said "So, we went to go open my new iPhone and put the screen on. The box was empty. The phone has been stolen out of it beforehand."

Which phone did you excitely grab and run to the the store with?

At this point, your story is so mixed up and hard to follow, if true at all, that I give up.

And thank you, I just need to come to terms with that sometimes things just happen and I might not get justice for this but it’s ok :):)

Mous case. Swear by them.

I paid out of pocket for another phone with less storage, because they didn’t have the 512 GB in stock and couldn’t get it overnighted. I’m leaving for a road trip tomorrow and I need a working device. I had ordered the 512 so it would come in time for my road trip. And they are refunding me for the 512 GB phone which was stolen.

They are having me refunded for the phone, and I just bought the 256 GB today. I couldn’t wait because my X max is on its last legs, has battery swelling, screen popping off and hardware slipping out, and will randomly go black and not turn on. I had no other choice than to buy a new lesser phone because I’m leaving for a road trip tomorrow and need a working device. I had purposefully ordered it ahead of time for this trip so that’s why I’m upset but I had to do what I had to do.

If it resets the “two failed attempts” flag, it will never reach a 10th attempt no?

Looking at the Lock Screen is an important step

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You should be able to get compensation for the value of the lost phone, not a replacement phone sent... so your already having bought a new phone won't factor into it. Filing a claim might start some internal investigation within UPS, but I doubt they'll share any of that with you, and you'll never know if they found who took it.

Rhinoshield crashguard is what I've being using for android and now iphone, a bit of a different design that's more minimalist, but haven't had any issues with them. Although that may not work for your "clear case" requirement.

Edit: I just got home and went through some of the tissue paper in the box (I was really excited to get my phone so I literally just grabbed it from the top of the box and ran to the store) and there’s an iPhone 12 in there at the bottom of the box. It isn’t on my receipt, I didn’t order an iPhone 12. When they call me tomorrow to finish transferring my line over (I have a temporary phone number for now while they cancel my last phone order, I guess they can’t until tomorrow) so they’re gonna call me and I was gonna let them know I got a free iPhone that I didn’t order? Im so genuinely confused.

Like, was it put in there on accident during packaging? But if so, why wouldn’t whoever stole my phone steal the 12 as well? Did they put it in there? I’m just very bewildered by this whole experience.

Ok. I already bought a new phone and I don’t think I can exactly just return it, but will UPS be able to find out who did this? At this point, I just want someone to be held accountable for doing this.

File a claim with UPS. You have the Verizon store rep as a witness.

yeah following a youtube vid, the screen is in a loop so its hard to know if it cuts to black screen or its just in its loop with the between the logo flashes

38.3MB for you 250 notes. OP’s screenshot shoes from the last 30 days 1000 notes. Who knows how many before he deleted the notes app. So I would say it’s possible for OP’s notes before he deleted to be a couple gigs. 250 notes - 38.3mb is roughly 6.5MB/ 1 note. 6.5MB times 1000 notes is 6500MB which is 6.5GB.

ooh looking like Apple is pulling a Windows Photos auto enhance move, really nasty!

you could conceivably retrieve all your data if you did backup on your icloud.. otherwise..

That's likely the source of this issue, then. Even though this kind of problem doesn't happen nearly as much any more, it can still cause issues. Try freeing up some space, and restart your phone.

I would like to second that. Also most of the functions are already available in the free (demo) version.

Is there a chance you accidentally changed some settings? E.g. enabled some filter in the camera app or enabled different lighting in portrait mode?

For future reference, set up your iPhone to offload unused apps, so like abs that you don’t use after a long period of time it won’t necessarily delete it but it’ll offloaded which will free up some space in offloading basically means that like when you go to reinstall all of that data will be there

Wait I think you might be doing it wrong, have you gone to YouTube and found a recent video on it to follow?

currently I can get it into normal recovery mode (itunes logo) but even doing the VolUp, VolDown, HoldPower, ContinuePower with VolDown 5sec, ReleasePower with VolDown held 10 sec, still gets ignored, unfortunately.

So not only did they steal my shipping fee by not delivering it on time, but stole the phone as well. I sort of regret not waiting to get the 512 GB. Right now I have a 64 GB iPhone X max and I have such bad storage issues on it, however it’s a miracle my X max has survived this long. It has battery swelling and I need a working phone for my trip. It sucks that no one is held accountable for this and now I’m locked in with this phone for 36 months.