Recent comments in /f/iphone

blkhulk13 t1_ixi3ue4 wrote

You can attempt to downgrade to the previous iOS version. There are a lot of Reddit threads and YouTube videos on that process. I’ve never done it personally, but some have reported good results to getting their phones back to behaving “normally.”

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shemarwavy OP t1_ixi3a80 wrote

Reply to comment by Snugglupagus in System data issue by shemarwavy

I’ve already spoken to Apple and they wanted me to restore my phone and set it up as “new” which I did, but the system data just keeps coming back. 78 GB of system data just doesn’t seem normal

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stevey83 OP t1_ixi0ytj wrote

Follow on from another post, this is how much my camera pics up daily! I did have a plastic protector around it, but they break to easily.

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Snugglupagus t1_ixhy97l wrote

So glad I don’t work for Apple Support anymore. Got a lot of these types of calls. It was easier to investigate on a Mac, but iOS could be stubborn.

Large “system” storage can be anything, and it always changes from major update to major update. It could be important data that isn’t being categorized properly, or garbage cache that isn’t clearing like it should.

Typically, Apple keeps an eye on this sort of thing and provides guidance on what it most likely could be, and which steps to start with when troubleshooting this symptom.

Call Apple support if you want to try to “fix” this, but be ready for lengthy and potentially invasive steps. Or just wait until it sorts itself out after an update.

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Educational_Worth906 t1_ixhqpuw wrote

Why is it an issue? You have loads of space left on there. If you were running out of space I’d understand. I wouldn’t worry about it until then.

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bedazzlerhoff t1_ixhni0i wrote

It’s not “better” to backup via iTunes vs. icloud. iCloud is arguably “better” for most people.

That said, when I worked at the Apple Store, we observed that even plugging someone’s phone into the store laptops for a while with iTunes open could reduce the phones’ system data. We didn’t know exactly why this was the case, but it does appear to be possible to reduce system data by having your phone plugged in to a device with the modem equivalent of itunes open.

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gymdog t1_ixhb5du wrote

They're getting down voted because OP has literally no idea how a computer works, and they're acting like something can be done about it.

This is reddit, most of the people here are tech or tech adjacent. It's like going to a pie contest and wondering why everyone is mad you used salt instead of sugar. We all have responsibilities to understand what's around us, and this person literally doesn't know their phone had to be programmed by someone? It's gonna be genuinely incredible to lots of people around here.

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