Recent comments in /f/nyc

chengjih t1_jeateov wrote

IIRC, station agents were required to stay in the booth at all times because they would get lured out and have their booths robbed of all the tokens and cash. In the old days, robbers would set fire to the booths to force the clerks out for the robbery.

With both OMNY and Metrocard, I think particularly more as we've moved cashless with OMNY, there's nothing really of value in the token booths anymore.

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Pennwisedom t1_jeaqfvd wrote

Last time I needed them, both the OMNY readers and Metrocard machines were broken, and the guy basically shrugged and told basically said "Sucks to be You." I also remember another time when the metrocard machine took me money, then didn't put it on the card, and the lady at the booth wouldn't let me in, I ended up having to walk home.

So maybe some subset of them do what you claim they do, but as someone who "actually takes the train", many of them just sit there and shrug when you actually need help.

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Thefirstofherkind t1_jeaq3gv wrote

This seems like such a bad idea for so many reasons. So, now, instead of having a fixed place I KNOW an agent will be I have to literally hunt down a roaming human, potentially in a station I’m not familiar with. Time wasting? Check. Oh, I found the agent! Now I have to hope they really are an agent and not some psycho dressed as one that wants to stab me. Threat to my safety? Check. On their end, they must now wade through the terrifying masses that are the nyc commuters. It’s a goddamn jungle full of crazies who HATE people in uniform. Threat to their safety, check.

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