Paypal was hacked, guy bought 400$ headset. I called that night to cancel it. Paypal took two weeks to close the case and denied it because it had been confirmed as ‘arrived’.

I am absolutely livid.

Instead of cancelling a fraudulent order immediately, I had to file a case and wait 2 WEEKS for them to look at it. By then, of course, the package had already shipped and arrived so they’re saying it was delivered and are refusing a refund. I have the address it was shipped to and it’s in OHIO. I’m in Utah. I’ve contacted my Bank who have refunded the money and are looking into it but this is so ridiculous. Is there anything else I can do?