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montani t1_jef95au wrote

They get away with it because you would never do it unless you really wanted to be there and watch the games. 81 work days a year on an erratic schedule where you might have 11 in a row then 3 days off, then 3 days on, then a 14 day road trip. Oh, and Thursdays and Sundays are day games so you couldnt have a day job, etc. I'm not excusing them not paying more money but its a weird "job" that I suspect you'd have to love watching the games more than doing the work to sign up for.

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ChefGuru t1_jef9kso wrote

Is this going to be like the cashier issue at fast food restaurants that's leading to automated kiosks being installed? There are signs all over the park, and I can find my own seat. I don't need an employee to demand to see my ticket, and simply point to where my seat is when I can already find it without their help.

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HomicidalHushPuppy t1_jefa1w5 wrote

Yep, hate to shit on someone's job, but I've been to 2 NFL games, a handful of baseball games across varying leagues, and 2 concerts at NFL stadiums recently, and not once did I need to ask for help to figure out where to go. Should really be a job that gets rolled into the security team's duties for the rare occasion it's needed. All the ushers did was slow me down by checking tickets (really not necessary - if you're in my seat, you better believe I'm getting security to move you) and walking too slow when escorting other people.

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thatoneladythere t1_jefagjf wrote

Just because you didn't need help doesn't mean lots of others don't.

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montani t1_jefap6l wrote

It's less of an issue now with the netting but they did used to run down when a ball or bat went into the stands and make sure the person was ok and signal to what i assume was some sort of medical team. Plus break up fights between drunk idiots. So I guess it is kind of security.

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T2kuns t1_jefasdo wrote

Nutting will just trade them for a few can't miss Double-A ushers.

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ChefGuru t1_jefb47d wrote

With the advancement of technology, and the prevalence of cell phones, if it doesn't already exist, I'm sure it would be entirely possible to create an app that guides you directly to your seat. Or to be able to install scanners all over the place where you scan your ticket, and it tells you which way to go.

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C_KOVI t1_jefgirt wrote

To be completely honest, for all of the reasons you listed above, I previously believed that only retired individuals and volunteers staffed these positions. Grateful to have some insight into this

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Pennsylvasia t1_jefh93e wrote

I always tell myself that when I retire I'm getting a summer job working at the stadium. A job like this, a few hours a day here and there at a baseball field, seems more like a way to stay active, be around people, and watch some baseball than about making a living. On the one hand, yes, we can all find our own seats, and an 80-year-old is not going to do much to stop drunks or break up fights, so it's easy to ask what exactly they do. But on the other hand, it's about presenting a human touch at the ballpark, somebody to high-five the kids and be friendly to everyone else, in addition to the benefits of employing older people who might not otherwise be working. I think that's worth a few extra dollars an hour. No doubt they'll all be traded in July.

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Aezon22 t1_jefl98c wrote

You want to get rid of people who are asking to make $13 an hour to replace it with a custom app that needs to be scalable to allow for 30,000+ simultaneous connections, as well as either renting or purchasing and maintaining all the infrastructure that goes along with that.

You are talking about firing ushers and hiring software engineers to replace them.

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jar996 t1_jefnuai wrote

They should also get hazard pay for having to endure the on the field product.

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pittgirl12 t1_jefs4qn wrote

I would like less ushers so I can sneak into better seats (they’re empty anyway, why not 🤷‍♀️).

But they should absolutely be paid more even if I have to stay in my standing room

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heywhadayamean t1_jefslfv wrote

dude--you need to work on your reading comprehension. She HATES you. She doesn't want you to sit anywhere near her. (And honestly, no one else in the section does either, your farts, man, you need to go to a doctor about that.) So I'm sitting your seat, with a ticket that looks exactly (go look up that word, I'll wait...) like yours. So, whatcha going to do, my little name caller?

−4

SisterCharityAlt t1_jefxv4g wrote

Or simply: I'm not going to move, you can waste $50 on prime seats and I'm going to sit here because you need an usher and without them you need to go to a security area and by the time you do that, I can just as easily stand up and say 'oh, I guess I'm in the wrong seat, I've never seen this guy in my life' and security may ask me to leave, may not, but I'll be several innings in if you need to manage that and then we're back to security is just an usher.

It all falls apart pretty quick.

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SisterCharityAlt t1_jefy0er wrote

Relatives husband works in the BO. He gets how little they make and how it's the cost of less than one average baseball player to pay everyone a proper wage. But Nutting is all about draining the well and never paying anything.

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just_an_ordinary_guy t1_jefzntk wrote

For starters, a lot of people dislike the kiosks and will still use a cashier. The kiosks break down too. But it's also a completely different task than an usher. People want customer service, and a computer can't do that yet, and probably won't for a couple more decades at least.

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Bezweiser t1_jeg412c wrote

Not defending their low pay at all. Just curious, any idea what the ushers bring in for tips?

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ResponsibilityDue448 t1_jeg5yec wrote

Why do people think companies deserve employees but employees don’t deserve living wages??

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HoagieSapien t1_jeg80hm wrote

Last game I went to the usher refused to do anything about someone taking my seat.

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imouttahereta t1_jegztig wrote

True, true.

Edit: Just read your entire post history and ran a background check on you while I was at it. Had a look at your recent bank transactions through some clever social engineering as well just to be thorough. Tsk tsk tsk, you've said some questionable things here and there haven't you? -100 social credit points.

−6

The_Year_of_Glad t1_jeh49bl wrote

Given that the wages the Pirates pay for this are below the local and national average for that kind of work, it’s both. Structural problems with capitalism, exacerbated by Nutting being a cheap asshole even by robber baron standards.

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The_Year_of_Glad t1_jeh4z0b wrote

> There are signs all over the park, and I can find my own seat. I don't need an employee to demand to see my ticket, and simply point to where my seat is when I can already find it without their help.

Ushers serve an important function for disabled fans. I went to a few games several years ago while I was on crutches and in a walking boot due to ankle surgery, and I have an out-of-town friend who comes to games sometimes and relies on a wheelchair to get around because of organ failure-related muscular weakness. Neither of us would’ve been able to get to our seats without the usher’s help.

Ushers are also the first line of response for security concerns due to problem fans. If someone in a seat near you is drunk and disorderly and heading toward violent, you’re supposed to tell an usher so they can alert security. A kiosk can’t do that.

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