Our boiler went out the day before Christmas Eve and as desperate as we were to get it fixed, we called everyone BUT Gillece based on all the bad things we'd heard about them.

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Look at Angie or whatever they call Angie's list now. When I moved here I used that and found it helpful.

I, too, can attest to a horrible Gillece experience.

Their truck has a picture the owner with a parrot on his shoulder for a serious reason: to forewarn people that he’s a pirate

For a positive company (in my experience) I used Miller's Kalamazoo in Ford City. Their pricing is fair and their techs are polite and fast. I've called them 3 times and always had a tech in that same day.

Would be nice if we had a sticky of reputable and fair companies broken down by specialty/industry (roofing, plumbing, electrical, mechanics, car sales, etc).

Having just moved to the area a year ago it's tough finding people running reputable and fair businesses. When I do find them they earn my repeat business and I am always sending friends their way.

Those reviews are astroturfed. And they scream and threaten to sue anyone who leaves a negative one. Not worth the trouble.

Gillece isn’t a plumbing company. They’re a sales company whose product is plumbing services.

Maybe, but those can often be replaced. I think the metal and the unit overall design is just much cheaper now a days. The whole they don’t build them like they used to thing.

My own aqua stat box (water thermostat) died but I was able to have it replaced for about $350 all together. That was actually when I had the long convo with the HVAC tech (who was my client for other work) and he told me to keep this as long as I can cause they see a lot of issues with the newer ones and the life span is around 10-15 years only depending on the model.

Despite all the stories in this thread, their reviews on Google maps are currently still over four stars. So.... If anyone has a different experience, you may want to share it as a review there.

I was told I needed to completely replace my furnace. Got ahold of a buddy who works in commercial HVAC & he took a look. It was a single bad capacitor. Cost me $10 & a few beers to catch up with a friend.

I’ve heard so many bad things about this company.

They are known dirt bags

3 cans of beer is a fucking bargain. I would have have guessed dinner + six pack at least.

It's like the predatory scam calls. They're not getting people that are reasonably knowledgeable about anything HVAC or local business reputations.

On of my wife's clients is a retired widow. There was a Gillece truck in front of her house one day when she let the dog out which she mentioned, I had her call immediately and tell her to get a 2nd estimate, but it was too late. Fortunately it was just a hot water tank, but she could have gotten it done for half the price by anyone else. Her mentality was just "hot water is not hot", call whoever.

Who is this two man crew you called can you please dm me

Same can you send me info on this company please

Pay you because they'd crack the part and then add on what they paid you to fix it.

Can we get your uncle's guys???

After having purchased a home in the last 5 years and getting mortgage companies to fight over my loan I realized if I can help it I will never use the first estimate. Have to get a second one, and sales people love fighting over a sale.

Yep. I have relatives who are in plumbing, and they've been saying for 15 years to me what they are.

Sullivan. I called them to service my furnace because they were running a special. My MIL was at home with my daughter who was two at the time. It was winter and very cold the day the tech arrived. My MIL called after he had been in the house to say the tech had shut off the gas (was a word for it I forget, something like red taggged the gas line) and told her to leave with my daughter because I had a cracked heat exchanger. I get him on the phone, he tells me the furnace is fucked and he was having the office work up an estimate.

Luckily my MIL suggested calling a person who she had service her HVAC for years and he was available to come out that afternoon. He used one of those cameras on a rod to determine there was no fucking crack in my heat exchanger. He also informed me the furnace was still under the original warranty! He green lighted the turning back on of the gas, my MIL and daughter returned to the house.

I was so damn mad I called the office and spoke to whomever who told me the tech may have made a mistake and would I let another Sullivan tech come out to take another look. I told him I'd never use Sullivn nor recommend them to anybody. At that point he offered to PAY me to have a tech come out. I refused. Fuck Sullivan.

Gillece transmission did pretty much the same thing to us years ago also

Agreed Insulation is probably the single best investment you can make in a house. Will certainly extend the life of your HVAC and make it much more efficient compared to pre insulation.

Wondering if the fault point for the newer equipment are the electronics?

I have a similar story. Fourth of July, 90 some degrees and the air conditioning dies. Gillece will show up, so I schedule with them for an hour or so later. An hour later, he tells me that he’s charged the a/c back up, but that there’s a leak. And it’s lucky that he showed when he did. He said the entire a/c system needs replaced. Gonna be about fifteen grand. I led him on and thanked him, and the a/c lasted through that summer with the charge. I called someone else the next year to service it and all they did was charge it again with whatever chemical it needed and cleaned the coils. 7 years later, I got a new a/c unit installed for about $2800. Through Lowes. Anytime I can save someone from Gillece, I will. They charge out the ass for anything and take the public for suckers. Before replacing, PLEASE get a second opinion. It may just be something stupid. I saved what, over ten grand but getting a second opinion? Sorry for the rant, but Gillece is full of shit and takes advantage of unsuspecting homeowners.