My confused ass thought it was the bad screen and the lettering. Lol

I think OP is posting on regard to the panels out at the bottom of the new screen

Perhaps this will equate to shorter lines when I take my kid for pictures with Santa!

Oh. I couldn’t care less either way so I didn’t pick up on that. I’ll get offended anyway tho if that’s what everyone else is doing.

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What’s too bad? Not following.

You’re not going to find many places that embrace Christmas more enthusiastically than Bass Pro Shops, but some people will get upset about the inclusive language choice. Never mind that even excluding non-Christian religious holidays, they celebrate a holiday season that runs from Thanksgiving thru New Years.

Ooooh. Some people are gonna be mad.

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Oh yeah I understood what you meant. That was just my two cents..

Hell yeah

Well the intro program before the movie about "How to Alamo" still says to Tip your Server and sign your receipt. So the messaging still isn't clear.

I mean, that's what the online customer service told me when I asked why we couldn't order ahead anymore, and then I was told by an employee something more along the lines that insinuated it was to make more money. So who knows, but the financial burden is put on the customer either way. The 18% isn't a standard thing across Alamo locations. And some have been straightforward in saying the 18% is a gratuity and additional tip isn't necessary.

Honestly, the only one i can think of is the IT department. Most everything else has a clinic for it, is in house, or they have a partnership.

Regardless, if they are doing that, its not to the extent that Mercy does.

I've worked for both companies and both have great physicians and room for improvement. I'm thankful that my insurance considers both in network. Mercy has better rehabilitation services following an illness (stroke, car wreck, brain injury). I don't love my Mercy primary care dr though and am looking to switch to Cox but my children's Mercy pediatrician is the best ped in Springfield. I also absolutly love my Mercy OBGYN. However we've had better luck at Cox Urgent Care (The Turner Center) for kids and adults vs Mercy urgent care.

I didn't really answer your question (sorry) but I agree with the above - people in Springfield are usually passionate about which health system they prefer.

If you are lucky enough that your insurance covers both systems then don't be afraid to mix and match.

Yep. I agree with you completely. I didn't mean to make it sound like they were actually equivalent. I was just explaining why I'm not personally very interested in "debating" it.

While Cox doesn’t check the layoff box, they also have outsourced entire departments.

Did not see Casa Bella in this thread, wouldn't say its the most authentic, but it is delicious.

The thing about comparing anecdotes between Cox and Mercy is that the negative anecdotes for Mercy far outnumber the negative anecdotes for Cox.

I've also heard nothing but bad things regarding employee treatment and work culture at Mercy from people who've worked there. I've also had more problems with Mercy in regard to my line of work as a caseworker.

I'd love to see some independent metrics on both employee and consumer satisfaction between Cox and Mercy.

They also have a brick and mortar location on east Chestnut, where Wok Star used to be

I'm a caseworker for adults and go to many doctors appointments. I have to say Cox hands down. I've felt like they've provided better care, and their services are way more reliable. I've run into many issues with Mercy screwing up appointments, rescheduling without contacting me or my clients, and I have been less happy with Mercy providers overall (not that there aren't good ones).

I've had these same issues with Cox, but much less frequently. Most of my clients prefer Cox over Mercy.

I've also been very disappointed by Mercy's Marian Center, and would strongly recommend going to Cox North over Mercy for psychiatric hospitalizations (also recommend Burrell's Rapid Access Center before letting the crisis escalate to requiring hospitalization). God forbid the Marian Center is full and they send you off to the rundown overflow facility in Joplin.... Haven't gone out there in years, but that place was a shithole last I was.

Nowhere is perfect, but Mercy is much farther from reaching that mark than Cox in my opinion. I go to Cox over Mercy for all of my providers.

Cox hands down. I've used both and the Dr's and general staff at Cox are helpful and generally have great bedside manner. Likely because they treat their employees better.

Don’t even look at the other comments. It starts and ends at Tortillarilla Perches 👑

I've worked for both but I'll give some brief bits of my experience.

Mercy:

Constantly laying off entire departments or outsourcing, they may not offer some services at all.

Religious institution and are beholden to catholic values in a politicized environment, even less likely to offer some services.

Most doctors I spoke with my time there were rather... obnoxious or pretentious, very 1% "im better than you" vibes.

Cox:

If there is a service needed, they likely have it and offer it.

Doctors are still split and youll get the pretentious types, but they usually have decent bedside manner, they just treat coworkers bad.

Billing department is kind of a mess at times. If there is a billing issue, you have to be on top of it to get it fixed. (i work in a front facing role, but have nothing to do with backend and I have no idea what mercy is like)

Depends entirely on the procedures needed, but in general, Cox.