My 3 yr old just switched daycares to this large center and the vibe from the admin staff is off. They all seem so uninterested in the parents and never really even say good morning. Especially the director, who is the boss of everyone there. She looks like it pains her to smile. Think Mrs. Trunchbull from Matilda. It always gives me an uncomfortable feeling like they’re acting like they’re doing me a favor by letting us go there when, in reality, we pay 2600/mo for my two toddlers to attend. Now, I’m known for being sensitive to people’s attitude so I told my husband and he said he felt the same. He agreed that most of the admin staff at the front desk seemed like someone has pissed in their Cheerios. Why work at a kid’s daycare if you’re going to be a grumpy F?
Anyway… I think I fucked up and now I’m to the point of considering leaving. We got a survey about the center and what we think and I, moronically, thought it was private. I said what I felt about the staff and called the director out specifically. It wasn’t private. The director emailed me back with this weird apologetic email saying how she’s sorry I feel that way about her and the staff and her goal is to have a family like environment. I was mortified. Now, I feel so awkward whenever I go in there and nothing has changed, but now I feel like they all know and hate me.
I don’t know what to do. This is so awkward.
TL;DR I replied to what I thought was an anonymous survey from my kid’s daycare saying I felt the admin staff, and specifically the director, were cold and unfriendly and the director got my email and replied to me and now everything is weird.