Also just an FYI, no company can force you to come in if you are calling out ill (regardless of if you are or not) It is the managers job to either call someone in or cover the shift themselves. Sounds like she was just trying to be a bully because of your age.

I'm a former manager for a not "fast food" sandwich shop. Our company policy (franchise owner policy, not parent company policy)was to send not only an email, but a text to the employees at our store updating information if there is a change in management. Your manager was at fault. If she did not get confirmation of all employees receiving the email with updates (hence the reason for texting) then it is her responsibility to make sure all employees have her contact info. Especially if they provide a work app that states it is for clock in/out & messaging co-workers/managers, then it is her job to check that app to ensure she had no messages.

This is not a YOU problem, this is a management/company problem.

Yeah I think you definitely made some bad assumptions. You are 17 though don't worry. In a couple of years from now this wont bother you xD

You really should of had a solid way of contacting your manager, you might not even be to blame at all if your manager was supposed to use that app. The fact they had your number but you didn't have there's seems strange. But ignoring that email was... the wrong choice.

Your mum shouldn't have screamed at you.

It's not your job to make sure shifts are covered. Guess who's job that is.

Beyond that they need to send and receive a text for confirmation.

You didn’t fuck up, fuck your piece of shit manager

I've worked in retail for 7 years and I will never call out without making sure I have my shift covered. It's just not fair to my team. If I'm really sick and I show up to work sick, then they will find someone so I can go home early. If you want to keep a job, you have to consider the entire team.

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If I had to guess, her past partners dropped her for the next pair of spread legs.

Currently keeps in her Rolodex, so to speak…

You’re a ducking Saint!

Nah man, she needs to give him a hug and apologize for judging him about having old relationships.

I really need to start screenshotting these…

“We was just talkin…”

OP is already getting batteries by the waves when he’s browbeat by his SO for knowing people from his (innocent) past.

Ah, so the assertion would be that this individual isn’t in control of her emotions, and thusly OP was too savage.

If there's an important company policy that involves being able to reach a manager outside of store hours, that policy should have been printed out and physically handed to OP so management could be certain she was aware of the new policy.

The FU isn’t with you, it’s with your manager. She clearly was able to get ahold of you so got the message. She should have said “we have a policy, I will let this one go but you need to know for next time the proper procedure” it’s also her fault you didn’t have her number.

I say this as a manager with a sick policy. I always give my employees one chance and remind them of what the expectations are. After that it’s on them but the first time is always an exception.

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Stop feeling guilty. This is the managers’ TIFU. One, they failed to ensure everyone had their phone number when they decided for themselves that they weren’t gonna use an app they knew employees used for workplace communications. Two, they FU’d when they decided not to use said app. Three, they thought emailing teenagers was gonna work and got all mad when it didn’t.

And finally, if you’re sick, don’t go in. Regardless of any circumstances management wants to whine about. Every boss is gonna resort to every legal and illegal way they can use to try to trick employees into accepting being treated like shit. So don’t give this jerk any ammo by accepting blame that isn’t yours.

Your apology to then just enabled them more.

"...which tells a lot about your new manager"

Or the old manager or the corporate structure of communications itself. There are a lot of people in this chain that can be/are wrong.

L + bozo + ratio

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